climate and comms

  Live Ensure ® the SAAS  multi-factor authentication solution has spent the last year and a half field trialing the mobile version of the product with a few select customers who have collectively made millions of authentications without a single breach or failure.  Feedback provided valuable input which allowed the product to be further refined and streamlined making the user experience even better while making the solution stronger.   Live Ensure ® is easily integrated into an existing log-in form including SSO solutions like Twitter and Facebook.   This means that sites which allow users to log in e.g. with Twitter can now include a strong authentication layer thereby thwarting ID theft hacks which have become ubiquitous.   Examples are too numerous to mention but the weakness of password log-ins to emails ( Bush Hack )  and social media products (Twitter and Facebook) and their consequent failure are well documented. ...

I was asked today by a board member to respond to a question from a prospective investor who wanted to know how Live Ensure (our service) differed from two other – lets call them ….the more traditional solutions.  For the sake of this blog we will call them the Old and the New solutions.   Let me describe the Old Co solutions to you briefly.  They both embody technologies which are over a decade old ( think RSA ) such as tokens and servers ( both physical and virtual).  Their solutions rely on the user entering a PIN into a browser and thereby satisfying the ‘something you know ‘ part of strong authentication.   Here it is slightly edited. The biggest weakness of both Old Co solutions are the vulnerability to MITM and MITB attacks. Both require the user to enter a PIN ( something you know ) ie a second factor over and above the user name and password ( the single factor or weak authentication ). The user enters this PIN back into the browser which is...

Mary Meeker informs us that there are now 1.1bn  Smartphones  (17% of all mobile phones) and these are driving Internet growth with a total of 2.4bn people now connected to the Internet. Mary Meeker Internet trends The universe for hackers just grows and grows.    One of the most lethal of these attacks is Zeus (ZITMO) – which is aimed squarely at Smartphones. The Zeus attack is an example of several attacks now being launched that are based wholly on anticipated behavior, especially as it relates to social media, single-sign-on and BYOD. A sophisticated Zeus campaign stole an estimated €36 million, or $47 million, from over 30,000 customers across more than 30 banks in Europe this summer. The Eurograbber campaign, as it has been named, used custom versions of Zeus and Zeus in the mobile (ZITMO) Trojans to bypass the two-factor authentication measures to compromise customer bank accounts, Darrell Burkey, director of IPS products at Check Point Software Te...

My last blog touched on the DropBox hack.   It seems that they have now decided to rectify the situation.  ( DropBox Fix security )  But many clients have been left wondering.  How at risk was I and now am I ?   I wonder how much it has impacted their reputation ?    Do you entrust your personal and/or corporate data to them or to any of the other Cloud services out there.  The better known ones are Google Drive,  Evernote, Box,  YouSendit, Sugarsync,  MS SkyDrive and Egnyte.   If so then you should be concerned.   Why?  Because all of these services rely on you proving who you are merely through the provision of a user name and password.    Why is that so bad?   Because nowadays you can get password breakers off the Internet that will crack most passwords in seconds. ( Password cracker ) .   New sites are being hacked every day with serious consequences for the them and their users (i....

DropBox is flying as a company.  More and more of us are entrusting our data to their servers in the Cloud.    I am one of those.  The service is great, it works and it works from multiple devices.  However there is just one thing.  It is not secure.  Read about their latest breach here. ( http://www.zdnet.com/dropbox-gets-hacked-again-7000001928/ )  and also here ( http://gigaom.com/cloud/dropbox-yes-we-were-hacked/ ) I have been going on about passwords and their manifest weakness for months here and in other media.   DropBox have come back to their customers saying that they promise to do more – better passwords – better security …..blah blah blah. So what kind of solution should they use? Well first of all they have millions of customers.  So whatever they go for is going to have to be easy to deploy and should not require the distribution of some kind of hard token OTP generator a la all of...

You would be forgiven for thinking that perhaps most people have become somewhat nonchalant about online security and that the prevalence of hacks has made most of us somewhat immune to the dangers.    Indeed I would say that some sites have become almost cavalier about their attitude to their member’s security.  The recent hacking of LinkedIn certainly did not elicit the kind of response I would have expected, indeed hoped for,  as a member.   I get the impression that it was something of an irritant that they hope won't come again – and are certainly not bothering with beefing up security.  Far too much hassle.   So is their reaction reflective of their members lack of interest – I think not,  as one of their members has tried to sue them for failing to provide adequate security.  ( http://articles.latimes.com/2012/jun/21/business/la-fi-tn-linkedin-5-million-hack-20120621 )   LinkedIn have said that they will salt their passwords...

You have all heard of the Magic Quadrant.  An industry benchmark by which the, mostly, established players like to measure themselves against each other.    To quote Wikipedia (that repository of all Internet wisdom ;-)) “ the Magic Quadrant aims to provide a qualitative analysis into a market and its direction, maturity and participants, thus possibly enabling a company to be a stronger competitor for that market. ”   The axes of the ‘Quadrant’ are ‘ability to execute’ and ‘completeness of vision’ and the methodology used to apply the ranking remains a closely guarded secret (or mystery depending on how you look at it.)   The MQ applies to many niches in the tech sector.  I want to consider the  User Authentication MQ.  Notably because the space is getting much media attention these days.   Hackers !  Wikipedia says that the aim of the analysis it is to  “ . .enable a company to be a stronger competitor for that market “ ...

Finally it seems … the penny has dropped.   Passwords are a poor substitute for real online security.   There is more and more ‘chatter’ about it.    Robin Henry writing in the Sunday Times on New Years Day talks of the end of ‘password hell’ invoking solutions in the pipeline from the Web Gods – Apple and Google.  The talk is of new biometric solutions such as facial and hand movement recognition.  Even IBM is talking this way.  ( http://www.forbes.com/sites/thestreet/2011/12/20/ibms-tech-predictions-for-the-next-5-years/ )  I agree with the notion that passwords are a dying breed but not that biometrics will become vogue.   They are fraught with problems of their own such as reliability, accuracy and the need for referencing of data-bases ( fail !) .    Why are passwords defunct?   Basically they are difficult to remember and they are easy to steal.    The solutions needed are those that require no cognitive l...

I am constantly amazed at the lassez faire attitude that the majority of businesses, large and small, have about their online security.  Those that require their users / members to log on will provide a user name and password log in to verify their identity – and that’s it.  I suppose that if the large players like Amazon and iTunes can get away with it then the smaller guys think that’s all they need to. The reality is that if the big boys get a hit – they have the firepower to deal with it.  But SME’s just need one bad hack and they are out of business.    2011 is going down as the year of the ‘Hack’ (  http://www.infosecurity-magazine.com/view/22481/year-of-the-hack-/?utm_source=twitterfeed&utm_medium=twitter)  with many high profile victims like SONY, RSA and Epsilon losing millions of their users personal information.    Despite this there seems to be the attitude that ‘ it cant happen to me’ .  ...

In April this year,  Epsilon Data Management LLC  (one of the world's largest providers of marketing-email services) , a division of Alliance Data Systems Corp issued a statement, " On March 30th, an incident was detected where a subset of Epsilon clients' customer data were exposed by an unauthorized entry into Epsilon's email system. The information that was obtained was limited to email addresses and/or customer names only ." ( http://www.fastcompany.com/1744738/the-epsilon-breach-should-you-be-angry-worried-or-bored ) When it's all said and done, the Epsilon hack may be the largest name and email address breach in the history of the Internet.  Epsilon handles more than 40 billion emails annually and more than 2,200 global brands. If you are thinking you are safe because you opted-out of marketing emails, think again ( http://blogs.computerworld.com/18079/epsilon_breach_hack_of_the_century ) Epsilon required their customer...

In many countries around the World, access to the Internet is seen as a basic right, and so it should be.    Those countries which have done so to date include :  Estonia, France,  Spain,  Greece  and Finland,  which was actually the first to do so in June 2010.  ( http://www.publicserviceeurope.com/article/642/internet-access-should-be-a-human-right)  I In fact the United Nations recently declared Internet access as a human right. ( http://www.itproportal.com/2011/06/04/un-declares-internet-access-as-a-human-right/ ) Obviously the next challenge is to build the infrastructure and provide the means of access.    But that is the subject of a separate discussion. So the “World”  has woken up to the importance of closing the digital divide and has also realized the importance of the Internet, and access to it,  to the functioning of society.   Amongst the many momentous events of the last twelve months ...

I know,   I know – I hear the howls of protest even before finishing this first sentence.   “What about all the innocent lives exposed by the irresponsible publication of peoples names in positions of authority or in sensitive roles. ?”    But where does the fault lie ?  With those doing the breaking and entering?   Or those not providing adequate protection??  It is liked leaving your house locked without an alarm system, going on holiday, and coming back and finding it broken into.   Don’t be surprised.  You have no one to blame but yourself.  “ But these are criminals ! “  – I hear the sounds of self righteous chest thumping.    Maybe, but what they have done – I hope – is scare the s**t out of anyone who has anything (data) that is accessible via the Web  - and into ensuring that their ‘security’ ( if any ) - is rapidly upgraded.    This ranges from personal users who ...

The recent attack (it seems by Anonymous) on SONY which compromised the personal details of almost 100m of their gaming customers has caused massive damage to the SONY brand.   According to Interbrand in 2009 SONY’s brand value was $12bn.   You can safely assume that it will have taken a hit in the order of billions of dollars.  ( This excludes any legal action and the resultant loss.)  The same could be said of Epsilon and RSA who like SONY did not have a major financial breach but their good names have been severely compromised.   The loss to brand value as well as enterprise value could be massive due to the loss of future business.    (There is a report circulating citing research done on RSA’s customers of whom more than half stated that they would not be renewing their contracts. )    If not obvious before,  then now,  executives charged with the stewardship of large valuable corporations must r...

Many of you have probably wondered about what Live Ensure is all about.  Well there is no more powerful medium than multi-media.  So watch this video ... let me know what you think